At GivingHeart, we are committed to protecting your privacy and ensuring the confidentiality of the information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our services.

1. Information We Collect

We collect personal information that you voluntarily provide when using GivingHeart. This includes:

• Contact Information: Name, email address, and phone number.
• Transaction Information: Details of contributions (e.g., donations, offerings, tithes, pledges), including payment details such as card information or bank transfer data.
• Organization Information: For charities, religious institutions, and NGOs, this may include organization details, campaign descriptions, and financial goals.
• Communication Information: Emails, messages, and other correspondence between you and GivingHeart.

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and manage contributions and payments.
• To provide organizations with reports on giving history and contribution management.
• To communicate with givers and organizations regarding their activities, receipts, and updates.
• To improve the functionality of the platform by analyzing user behavior.
• To comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share information with:

• Service Providers: Payment processors or third-party vendors who assist in running the platform and processing transactions.
• Legal Authorities: If required by law or to protect the rights and safety of GivingHeart, its users, or others.

4. Security of Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, firewalls, and secure payment gateways.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

GivingHeart uses cookies and similar technologies to enhance your experience on the platform. Cookies are small files stored on your device that help us track your preferences and improve website functionality.

You may choose to disable cookies in your browser settings, but this may affect your ability to use some features of the platform.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations. You may request to have your information deleted, subject to any legal or contractual obligations.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request the deletion of your personal information under certain conditions.
• Objection: Object to the processing of your personal information.

To exercise any of these rights, please contact us at [Insert Contact Information].

8. Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any changes will be posted on this page, and the updated policy will take effect upon posting.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your information, please contact us at:

Email: contactus@givingheart.net